Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center Section

  • The Help Center section incorporated into Flying Sulcer’s Hosting Control Panel offers a selection of help articles and commonly asked questions. Aimed toward solving any common problem that you could have, they are written by our support team of proficient technicians.

  • Top quality support service

  • Educational Videos

  • For all of you who’d rather learn how to handle a frequently encountered issue by watching a video lesson, we have added a compilation of video tutorials to our Hosting Control Panel. All the instructional videos are brief and easy to understand. They offer you visual presentations of different website administration techniques.

  • Intuitive help center

  • A 1–Hour Support Ticket Response Guarantee

  • We back up all semi–dedicated servers with a 24x7 tech support service and a 60–minute support ticket response guarantee. Our competent customer service technicians will be online 24 hours a day to attend to your queries and to solve any issue that you may stumble upon. Just open a client support ticket from the Help section and we will respond back to you without any delay whatsoever.