Extensive Online Documentation
Find out more about Online Documentation and why it could be beneficial to have a comprehensive documentation available all the time.
Lots of users who begin using their very first web hosting account, or switch companies, frequently have queries regarding how certain tasks are carried out or bump into problems when setting up various things like emails, website settings, etc. Because of this, some providers have compiled documentation with the most frequently asked questions and issues in order to help their clients get info swiftly and seamlessly. Consequently, the client care team members can dedicate more time to actual problems that certain customers may be facing, as the solution for the smaller things will already be available on the web and clients will be able to solve them without having to contact the support staff. Having elaborate documentation is exceptionally important, particularly for new clients with zero previous experience, as the hosting service involves a host of functions and lots of individuals can become confused about what action to take. A good information repository can both help you complete the things that you wish and acquaint yourself with how the web hosting service functions as a whole.
Extensive Online Documentation in Cloud Website Hosting
Our cloud website hosting
plans feature an elaborate knowledge base where you can find info on all the predicaments that you might possibly come across and their resolutions. You can acquaint yourself with how to create and administer a mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your email client are accurate, but you’re unable to send emails, for instance. We have tried our utmost best to be as exhaustive as possible and to encompass all the available options so as to help you save time and efforts and to present you with different solutions for each single issue. The knowledge base includes informational articles too – both general ones about the hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia hosting Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, whilst if you want to see the complete list of articles, you should visit the all-inclusive Help section.
Extensive Online Documentation in Semi-dedicated Hosting
Our semi-dedicated servers
come with an extensive online article library where you can find any info that you might need about our hosting services or about the Hepsia Control Panel that we’re using. We have prepared it based on the feedback that we’ve assembled from our customers through the years and, hence, our articles encompass particular problems that you might face and include the fastest way to resolve them, for instance getting a 500 Internal Server Error message or being unable to send e-mails from your computer even though you have the right settings. The articles are available in each Control Panel section and you can access them at any given moment. They can help you improve your knowledge not only about our services, but also about the web hosting realm as a whole, as they contain thorough guidelines and general information such as what cron jobs or file permissions are.