Q: What does the web site migration service include? Will my website be secure?
A: The website migration service on offer at Flying Sulcer is completely free of charge and involves moving all your website files, databases and emails from your current hosting provider to your new web hosting account with us. We will also revise all the settings necessary for your web sites to be completely operational on our next–generation cloud hosting platform.Our technicians are completely capable of moving any kind of web site. With years of experience behind their backs, they are experts in the inner workings of our web hosting platform, our Control Panel as well as all other commonly used Control Panels. For them, moving a custom–made application with a lot of custom libraries is as elementary as moving a plain WordPress weblog.
Q: Web site migration seems like lots of work. How long does it take?
A: We strive to carry out all web site migrations as quickly as possible. Nevertheless, we don’t have a set time frame for web site migrations. There are several variables that you need to take into consideration – the mere size of your site and the workload of our web site migration team, etc. We constantly try to perform each migration within 48 hours. With smaller websites, our team typically manages to finish in under 24 hours.
Q: What data will I have to provide to your Website Migration Department?
A: We don’t gather any sensitive info. We will need, though, the login info for your current hosting account along with the name of the website that you would like to move.
Q: You will access sensitive data. How can I be sure that you won’t abuse it?
Q: Will my web site be offline during the migration?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your previous hosting provider. As soon as the migration is completed, we’ll make sure that everything is functioning properly and that the integrity of your web content is not affected prior to telling you that the migration is complete. After that, we will tell you how to transfer the domain name to your web hosting account with us and how to change the DNS settings.
Q: Will my current web hosting provider need to provide any info/help?
A: Nope. We’ll never touch base with your web hosting provider about anything at all. They won’t be aware of the web site transfer either.
Q: Does it matter what platform my current provider is using?
A: We support all Linux–powered web hosting platforms. Essentially, if we can obtain access to your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.